Shipping policy

Processing & Handling Time

Order Cut-Off Time: Orders must be placed by 5:00 PM EST (Monday–Friday) to begin processing the same business day. Orders placed after 5:00 PM EST, on weekends, or on public holidays will begin processing the next business day.

All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).

Once your order has been shipped, you will receive a confirmation email with a tracking number.

Shipping Time

United States:
Estimated delivery time: 6–9 business days

We do not offer international shipping. 

Please note that shipping times are estimates and may vary due to factors outside our control.

Shipping Costs

United States:
• Free shipping on orders over $79
• Standard shipping: $7.99

Order Process

To place an order:

  1. Visit the product page and add your desired item(s) to your cart
  2. Ensure all selected variants are correct
  3. Proceed to checkout and enter accurate shipping details
  4. Continue to shipping and payment
  5. Complete your order using one of the available payment methods

Available payment methods may include: Credit Card (AMEX, Mastercard, Maestro, Visa), PayPal, EPS, or Instant Payment.

Shipping & Fulfillment

We process and dispatch orders as efficiently as possible.

To maintain fair pricing, shipments may be consolidated before dispatch.

This approach helps reduce costs and improve overall logistics efficiency.

Tracking Your Order

Once your order has been shipped, you will receive a tracking link via email.

Please allow 24–48 hours for tracking information to update.

Delays

While we aim to deliver within the estimated timeframe, delays may occur due to:

• High demand
• Shipping carrier delays
• Customs processing
• Incorrect shipping information

We appreciate your understanding in such cases.

Incorrect Address

Please ensure your shipping address is correct at checkout.

If you need to make changes, contact us immediately at:
support@alevioka.com

We cannot guarantee address changes once an order has been shipped.

Duties & Taxes

All applicable duties and taxes are included in your order total.

No additional fees will be charged upon delivery (excluding select countries).

Contact

If you have any questions about shipping, please contact us at:
support@alevioka.com